Frequently Asked Home Watch Questions
What Are The Frequently Asked Home Watch Questions
What is Home Watch?
The National Home Watch Association defines Home Watch as “The visual inspection of a home or property looking for obvious issues.”
Are you a house sitter service?
We are not house sitters. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home for less than an hour per visit and take great pride in that your home is as you left it for your return. House sitters are not looking to be caretakers and generally do not have the expertise and knowledge to handle problems that may arise.
What type of reporting can I expect from you?
- Village Home Watch & Services, LLC will send you a detailed report by email with pictures of any problems identified upon completion of inspecting the interior and exterior of your home. HomeWatchIT Software offers our clients the following
- Real-time, detailed reports via a secure client portal for 24/7 access.
- Professional presentation with photos, color coding, and clear annotations that build trust.
- Faster communication—clients receive visit updates immediately.
- Better organization with all reports, schedules, and records in one place.
- Improved confidence knowing their property is monitored with thorough, consistent documentation.
Do you provide keyholder services?
Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of the date and time and any instructions you have.
Are your services expensive?
We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.
Are you a property inspector?
While we check your property, we are NOT property inspectors. Property inspectors are usually involved at the sale of a property providing a detailed inspection of the structure, plumbing, electrical, heating, and air condition systems. Village Home Watch & Services, LLC provides a visual inspection of your home or property looking for obvious issues.
What is Village Home Watch & Services, LLC?
Village Home Watch & Services, LLC is an insured, bonded, and accredited professional Home Watch Service serving The Villages, FL- Sumter and Lake County. We check your property and identify problems or potential problems that can occur while your property is vacant. We provide a physical presence that is unavailable through a remote alarm monitoring service. We can help with most requests you have by contacting us.
My alarm company provides security for my home. What value do you add?
An alarm company monitors entry into your home or a fire alarm but does not monitor potential problems due to broken pipes, mold, pests, or squatters. We identify those problems or the possibility of their occurrence and notify you for guidance.
What are your credentials?
Village Home Watch & Services, LLC proudly displays the Accredited banner of the National Home Watch Association. We have been vetted and approved by this organization to insure we are bonded and insured for your protection. We also subscribe to the NHWA’s Code of Ethics.
We have a neighborhood watch program. Doesn’t that do the same thing?
Most neighborhood watch programs are passive by nature and do not provide the level of engagement with your property that Village Home Watch & Services, LLC provides. We will check your property’s interior and exterior in far more detail than you can expect from a neighborhood watch program.
If I need coordination with contractors doing work on my home can you help?
Village Home Watch & Services, LLC will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.
If you find a problem what type of notification will I receive?
Village Home Watch & Services, LLC will send you a report upon completion of our visit to your home. Any problems identified will be accompanied by pictures and details of the problem. If we take any immediate action to prevent further damage we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.
Can you help me with home maintenance services?
While we do not provide home maintenance services, we can refer you to quality contractors or vendors and coordinate access to your property.
Didn’t find your answer in our frequently asked home watch questions? Contact us here with your questions.
Protect Your Home, Even When You’re Away!
Your peace of mind matters. Whether you’re a seasonal resident or away for an extended trip, Village Home Watch & Services, LLC is here to safeguard your property. Don’t wait until a small issue becomes a big problem.
👉 Contact us today to learn more about our trusted Home Watch services and discover how we look after your home like it’s our own.
